Study of the Regulatory Excellence Program

Duration: November 2022 – March 2023

Client: Treasury Board of Canada Secretariat, Regulatory Affairs Sector

Problem: The federal government's Regulatory Affairs Sector faced challenges in ensuring that the objectives of its regulatory policy were aligned with a future IT system, built in phases as a business solution. At that time, the Regulatory Oversight database was crucial for meeting the requirements of the Red Tape Reduction Act, providing an evidence base for annual reports, conducting research, responding to regulatory system inquiries, and supporting the challenge function to track the history of a regulatory proposal. However, this database needed to be updated to accommodate the sector's growing mandates and digitization initiatives, leading to the need for a scoping exercise to enhance the legislative and regulatory lifecycle with new intelligent regulation tools.

Ergo’s Solution: The Ergo Group was tasked with managing the scoping exercise to determine how existing initiatives and data could be linked to create a mapping of the regulatory process, including collaboration with partners throughout the process. The team conducted introductory meetings, established shared policy-oriented goals, inventoried and analyzed current regulatory systems and IT processes, developed high-level process maps, and drafted preliminary and final reports. The proposed approach focused on correctly identifying the main objectives of the regulatory accountability program, understanding the program's operating environment from legal, organizational, and technical perspectives, and learning from international best practices. The goal was to define a clear and flexible conceptual vision and work plan for a renewed program that would enhance implementation efficiently, effectively, and sustainably, encompassing the entire lifecycle of legislation and regulations from creation to final implementation.